Quality Monitoring for Air Traffic Control - Recognize and Enhance

• Critical calls during difficult situations can be easily filtered out and analyzed with the help of quality monitoring tools.
• The findings provide critical information for process management to optimize the workflow at air traffic control centers.
• With ASC’s eLearning module, selected calls can be passed on to air controllers for highly efficient training.
• Quality monitoring gives air navigation supervisors a valuable tool to gain insight from recent incidents – and to use it for the training of air traffic controllers, optimizing processes or modifying operating procedures.