Testimonials / Case Studies - What Satisfied Customers Say

• “Our overriding goal is to provide exceptional service that both exceeds client expectations and maximizes client satisfaction. ASC’s call recording solution has become an essential component in helping us meet that goal.”
  Gary Xu, Project Manager at Daiwa Capital Markets Europe Ltd.
• “It saved us from purchasing a costly infrastructure that would become obsolete in just a few years. We especially appreciate the solution’s flexibility for both expansions and our rather diverse needs.”
  Tony Wells, Head of IT Support of TFS
• “We selected ASC and innovaphone because they presented us with the best, cost-effective, fully integrated plug-and-play VoIP solution, ideal for small and medium enterprises like ours. I personally installed EVOip in less than 10 minutes by simply following the step-by-step instructions from the online installation menu, and it worked at once. I was amazed.”
  Martin Mangeng, Network Administrator, Volksbank Voralberg, Austria
• “The whole process from survey, installation to after sales was excellent. I was impressed by all the staff involved they made the process very easy and with no disruption to the running of our office. It was a pleasure to do business with ASC telecom UK Ltd.”
  Peter Wright, Director Berry Birch & Noble, UK
• "We achieved a 40% increase in sales since the recorder was installed. The MARATHON system paid for itself in a matter of months and gives us total control over our sales process."
  Keith Samuels, Director, Westhill Insurance Services, UK

• Daiwa Capital Markets Europe Ltd. Praises ASC for Its IP Recording Capabilities
  Daiwa Capital Markets Europe Ltd., an award-winning investment bank headquartered in London, England, implemented ASC’s Cisco VoIP call recording solution for its branches throughout Europe and the Middle East.
• Tradition Financial Services Chooses ASC for its new London Headquarters
  Tradition Financial Services (TFS), a major financial-services broker, recently moved its London headquarters to a new location resulting in an increased demand for recording back-office telephony in a Cisco Call Manager environment.
• ASC Improves Voice Trading Services of Saudi Financial Institution
  Bank AlJazira, one of the fastest-growing financial institutions in Saudi Arabia, verifies its share trading with MARATHON EVOLUTION, ASC’s high-end call recording solution.
• Better Service for Bank Customers in Poland
  BPH PBK S.A., the largest Polish bank, has implemented ASC's recording solution in its outsourced contact center at CBB to improve service quality to their customers.
• Secure Trade in Business via Telephone Voice Recording
  The Sparkasse Fürstenfeldbruck, Germany installed a modern call center which is equipped with voice recording technology by ASC telecom.
• ASC Voice over IP Recording at the TelefonService Provider Flexitel
  The telephone service provider, Flexitel TelefonService GmbH, Berlin, is a specialist in insurance issues.