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ASC is a leading global provider of innovative solutions to record, analyze and evaluate communications.
 Quality Monitoring
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Professional Quality Monitoring for Your Contact Center

Start now with INSPIRATIONcompact, the new reasonably priced quality monitoring tool for systematic evaluation of communications.

ASC offers you a free consultation for the use of a professional quality monitoring system in your contact center of value USD 2.000,00....more at
http://quality.asctelecom.com
 Bylined Article
 Bylined Article
On-demand services
Have you ever thought of running your own power plant? Probably not. Instead, you buy electricity on a payper- use basis. This approach may soon become a reality for information technology...
Read more in the article published in the Telecom Reseller Magazine (April 2008 issue) by Michael Sauer, Vice President Operations, ASC telecom AG
 New Trends in Voice Logging:
2008 and Beyond
Voice logging recorders have become a misnomer in recent years because new trends have transformed them into complex, multi-faceted solutions. These trends may be grouped into three major categories: compatibility, new features and auxiliary systems.
Read more in the article published in the 9-1-1 magazine (June 2008 issue) by Harald Zapp, Chief Operating Officer, ASC telecom AG
German version
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callcentreexpo
ASC exhibits at the
Call Centre Expo 2008, 16-17 September, NEC, Birmingham, Hall 9.
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Quality Monitoring Voice-over-IP recording Communications Recording SCREENscan Performance improvement with INSPIRATIONpro
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