Testimonials / Case Studies - What Satisfied Customers Say

• “We interact with both internal and external groups including the Ministry of Internal Affairs, and the intelligence and security services. INSPIRATIONpro helps us meet their needs by evaluating the quality of our system and agents on an ongoing basis.”
  Judith van Paridon, Quality Manager of Unit Teleservice, National Police Department, Netherlands
• "MARATHON EVOLUTION's web-browser interface allows me to listen to calls from anywhere when I am out of the office and must make important decisions. And ASC is always there when we need them. My interactions with the company have been a pleasure, one of the main reasons we're so loyal. Our previous vendor required upfront fees just to walk through the door."
  David Raizen, President and Founder of Scarsdale Security Systems, USA
• "ASC’s solution lets us review a call in Zurich even when it was received in Lausanne. We can search, tag and save it locally, then use it in a complete, company-wide call report. "
  Karl Meier, Technical Director, Certas, Switzerland
• "Following the successful procurement and installation of our MARATHON voice recording system into our new joint control room environment, I have been asked by my project steering group to place on record our thanks and appreciation for a job well done. As you will be only too aware, this was a complex job both technically and politically with the objective of placing all three services in Cleveland on the same voice recording platform. From the outset, we were impressed with both the product and its technical capability, but just as important for us in an environment going through major change was the ease of use and the short training time required to make operations proficient with the new desktop playback facility. The fact this has been accomplished in such a short space of time and that the operators themselves are now competent and delighted with the product is a tribute to the effort and attention to detail given to the training package. Please accept our thanks and congratulations for the level of customer service and technical support you have given us over the past years."
  Phil Bland, Project Manager, Cleveland Police, UK
• “The MARATHON recorder is easy to use and has been very reliable from day one of its installation. It has proven to be a great asset in our everyday operations by the speed of which we are able to find calls for not only dispute handling but for our ongoing quality monitoring projects."
  Sheila McCormick, Head of Classified Advertising, Manchester Evening News, UK

• The Energy Authority^® Implements ASC`s Communications Recording Solutions
  After experiencing significant difficulties with their previous recording solution, they conducted a thorough due diligence process and selected ASC’s recording solution for VoIP communications and TDM trading.
• Communications Recording Solution for European Space Agency
  ASC installed a MARATHON EVOLUTION communications recording solution at the European Space Operations Centre (ESOC), the control center of the European Space Agency (ESA).
• Communications monitoring at State Police
  An indispensable aid with the pursuit of criminals and public enemies is the monitoring of phone communications.
• ASC Keeps London's Black Cabs Running
  Dial-a-Cab, the largest black cab co-operative operating in central London, continues to lead the field in applying technology to achieve service excellence.