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2011-11-25 ASC Joins with Nashua Communications as Contact Center Providers in Sub-Saharan Africa

ASC today announced a new partnership with Nashua Communications, the leading provider of Siemens Enterprise and Panasonic communications technology in Southern Africa. The partnership will include sales, support and customer service for communications recording, quality management and workforce optimization solutions.
2011-11-18 ASC Supports Securities Trading by LGT Group in Liechtenstein, Austria and Switzerland

ASC today announced the installation of its flagship recording solution, MARATHON EVOLUTION, for the LGT Group, an international wealth and asset management organization, at its headquarters and branches in Liechtenstein, Switzerland and Austria.
2011-10-24 Formula One™ Abu Dhabi Grand Prix Chooses ASC for Communications Recording

ASC today announced it will implement its VoIP recording solution EVOip together with its Partner INSIYABI, at the contact center for the Grand Prix of Abu Dhabi. As of November 2011, all calls will be preserved.
2011-10-13 ASC Announces Gold Sponsorship of ECCCO

ASC today announced it has become a gold sponsor of the European Confederation of Contact Center Organizations (ECCCO), a non-profit organization committed to campaigns and other activities to promote the contact center industry.
2011-09-22 ASC Appoints Dr. Clemens Pieper to Vice President Global Sales

ASC today announced the appointment of Dr. Clemens Pieper as Vice President Global Sales. He will be responsible for all global sales activities including sales for ASC’s branch offices.
2011-09-05 ASC to Demonstrate QM Solutions
at Call Centre Expo 2011 in London

ASC to show call centre professionals how to use INSPIRATIONpro Quality Management tools to improve customer experience and reduce service costs at Stand H10
ASC today announced it will be demonstrating its award-winning quality management suite, INSPIRATIONpro, at Call Centre Expo 2011 for the fifth year in a row. The event will take place at the National Hall, Kensington, Olympia, London on October 11-12, 2011, and ASC will be exhibiting at Stand H10.
2011-08-30 ASC to Promote VoIP Recording and Quality Management Solutions at Gitex Technology Week

EVOip and INSPIRATIONpro will be Demonstrated at Germany’s National Booth at Key Middle East Conference
ASC today announced it will be demonstrating its VoIP recording solution, EVOip, and quality management system, INSPIRATIONpro, at Gitex Technology Week, Dubai International Convention and Exhibition Center, Dubai, United Arab Emirates, on October 9-13, 2011, at Germany’s national booth.
2011-08-01 MedOCC Implements ASC`s Solutions to Ensure Consistency and Quality of Service

ASC’s solutions help to save up to three hours per week in lost administration time
ASC implemented its MARATHON EVOLUTION communications recording solution into Medway On Call Care’s (MedOCC) busy healthcare environment to ensure consistency and quality of service.
2011-07-27 ASC’s EVOip 10.0 Certified with Cisco UCM 8.0 and 8.5

Voice-over-IP Recording Solution Handles Encryption
in Active Recording Environments
ASC today announced that its Voice Over IP recording solution, EVOip 10.0, successfully passed interoperability verification testing (IVT) with the latest Cisco IP-PBX systems, Unified Communications Manager (UCM) 8.0 and 8.5.
2011-07-05 ASC’s Quality Management Solution, INSPIRATIONpro,
Chosen by Mercury Customer Management, UK

Mercury Customer Management, a leading Customer Experience and Contact Centre Consultancy, chose ASC’s quality management solution, INSPIRATIONpro, to conduct external quality management audits for its clients. The main reason for Mercury’s decision to use INSPIRATIONpro, was its flexibility as a quality management solution, to work independently of the recording system being used by a particular contact centre. Mercury carries out quality audits for a wide variety of contact centres, from different markets and service functions. INSPIRATIONpro helped Mercury evaluate large quantities of customer interactions for its clients. Each Quality Scoring template was easily customised, according to the assessment requirements set by the client. By using a professional Quality Management tool, which enabled an automated process for evaluation, Mercury’s Assessors were able to spend more time on the actual analysis of data, identify gaps in agent skills and training and suggest improvements in business process. The implementation of an automated quality management process, enhanced the service offering made by Mercury to its clients.
2011-06-06 ASC devient majoritaire de la société logicielle MYCOM

Gestion de la qualité et solutions CRM d´une main
ASC devient actionnaire majoritaire à hauteur de 51 % de la société MYCOM AG, siégeant à Cottbus, Allemagne. Fondée en 2001 MYCOM a construit sa notoriété grâce a ses solutions CRM (Customer Relationship Management) pour Centres de Contacts et de Services.
2011-05-30 ASC présente ses solutions d´enregistrement pour l´optimisation des processus et pour Genesys à la « G-Force 2011 »

ASC annonce aujourd´hui qu´elle présentera sa solution intégrée pour l´optimisation des processus (BPO), INSPIRATIONpro, ainsi que pour l´enregistrement de la communication pour Genesys à la « G-Force 2011 » au « Hilton prague », à prague, République Tchèque, du 7 au 9 juin 2011.
2011-05-30 ASC présente sa solution pour la gestion de la qualité au « Middle East Call Center Show »

ASC annonce aujourd´hui qu´elle présentera ses solutions d´enregistrement de la communication et de gestion de la qualité à la « Middle East Call Center Conference 2011 » à Dubai, émirats arabes unis du 31 mai au 1 juin 2011.
2011-05-18 Étude de cas - Optiver Europe, Pays-Bas - La solution d´enregistrement d´ASC est intégrée dans une infrastructure complexe, survenant aux besoins critiques des sociétés importantes

Optiver, leader global et l´une des entreprises européennes commerciales avec la plus rapide croissance et d´un grand succès, a choisi le système d´enregistrement de la communication d´ASC, MARATHON EVOLUTION, ainsi que son système d´enregistrement VoIP, EVOip, pour enregistrer toutes les communications arrivantes et sortantes ou internes. Les solutions sont intégrées à la plateforme de l´entreprise IPC voice trading et à son Avaya PBX. La protection contre toute responsabilité pénale est assurée par le stockage dans la base de données centrale du IAS.
2011-04-29 ASC présente ses solutions d´enregistrement VoIP et de gestion de la qualité à « Aastra Users Conference » à Santa Monica, USA

ASC annonce aujourd´hui qu´elle participera à « Aastra Users Conference » à « Loews Santa Monica Beach Hotel », Santa Monica, Californie du 1 au 4 mai 2011. La société présentera ses solutions d´enregistrement intégrées EVOip Voice-over-IP pour Aastra ainsi que sa solution de gestion de la qualité, INSPIRATIONpro.
2011-04-26 La « Call Center Innovations Tour » est de retour au Royaume-Uni pour la deuxième année consécutive

ASC et InVision (www.invisionwfm.com), fournisseur mondial de solutions pour le management du personnel, ont annoncé aujourd´hui qu´ils organisent la « Call Center Innovations Tour » au « Glaziers Hall » à Londres le 11 mai 2011.
2011-04-07 ASC présentera ses solutions d´enregistrement VoIP à la « Gitex Saudi Arabia 2011 »

ASC a annoncé aujourd´hui qu´elle présentera sa solution d´enregistrement VoIP, EVOip, pour Centres de Contacts, institutions financières et sûreté publique à la « Gitex Saudi Arabia 2011 » à Riyad, Arabie Saoudite du 16 au 19 mai 2011 au « Riyad International Convention and Exhibition Center ».
2011-03-29 La solution logicielle d´ASC a été introduite dans les centres de contacts de Google dans le monde entier

ASC a annoncé aujourd´hui qu´elle a introduit sa solution gagnante du prix Award VoIP, EVOip, dans les centres de contacts de Google aux États-Unis, au Japon, aux Indes et en Australie.
2011-03-28 ASC introduit sa solution d´enregistrement de communications à l´ « Harborough Lifeline Center » au Royaume-Uni

ASC annonce aujourd´hui l´introduction avec succès de sa solution d´enregistrement de communications VoIP, EVOip, équipé de WEBplay et POWERplay dans le but d´assurer la sécurité des personnes âgées et handicapées résidant dans le district de Harborough dans le Royaume-Uni.
2011-03-14 Les solutions d´enregistrement d´ASC ont été certifiées par BT

MARATHON EVOLUTION intégré pour « ITS Trading Platform »
ASC a annoncé aujourd´hui la certification de sa solution d´enregistrement de la communication MARATHON EVOLUTION pour la nouvelle « ITS Trading Platform V5 » de BT.
2011-03-07 ASC a été choisie par quatorze « Swiss Cantonal Banks »

Les institutions régionales ayant des infrastructures indépendantes utilisent EVOip et MARATHON EVOLUTION pour l´observance des « Security Trading Acts » (FINMA)
ASC annonce aujourd´hui l´introduction de sa solution d´enregistrement VoIP, EVOip, ainsi que de la solution hybride, MARATHON EVOLUTION, dans 14 des 26 banques cantonales et leur observance des « Switzerland´s Security Trading Acts » (FINMA). D´autres banques appartenant au groupe ont aussi pris ASC en considération.
2011-03-07 ASC telecom et Incanix fondent une alliance stratégique puissante au Royaume-Uni et en Irlande pour « Alcatel-Lucent channel » et autres partenaires de la téléphonie.

ASC fonde une alliance stratégique puissante avec Incanix (www.incanix.com) , distributeur leader de valeur ajoutée pour Alcatel-Lucent dans le Royaume-Uni.
2011-02-17 ASC expose ses solutions d´enregistrement VoIP et de gestion de la qualité à « UC Expo 2011 » à Londres

EVOip et INSPIRATIONpro permettent l´analyse intégrée des interactions du client
ASC annonce aujourd´hui qu´elle présentera sa solution d´enregistrement VoIP, EVOip, ainsi que sa solution pour la gestion de la qualité, INSPIRATIONpro, à « Unified Communications Expo 2011 » du 8 au 9 mars à l´ « Olympia Exhibition Centre » à Londres.
2011-02-09 ASC reçoit la certification ISO pour son
management environnemental

Approbation de sa politique pro-environnementale à long terme
ASC a annoncé aujourd´hui la certification de son système de gestion environnementale selon la norme DIN ISO 14001:2005.
2011-01-28 Étude de cas: Trimegah Securities, Indonésie

Trimegah Securities, une des entreprises de sécurité les plus importantes à Jakarta, Indonésie, a choisi la solution d´enregistrement d´ASC MARATHON EVOLUTION pour opérations multi-sites dans toute l´Indonésie ainsi qu´à son siège à Jakarta.
2010-12-22 ASC to Present Business Process Optimization Solutions at Call Center World 2011

ASC today announced it will present its business process optimization (BPO) solutions at Call Center World 2011, Estrel Convention Center, Berlin, Germany, February 21-24, 2011, at booth C2a, Hall 4.
2010-12-09 ASC Provides Recording Solution for Financial Trading
to Gulf International Bank

ASC, a leading global provider of innovative solutions to record, analyze and evaluate multimediabased communications, today announced the implementation of its MARATHON EVOLUTION communications recording solution by Gulf International Bank, a leading merchant bank based in Bahrain with branches throughout the Middle East and Europe.
2010-11-22 National Bank of Abu Dhabi Chooses ASC’s VoIP Recording and Quality Management

The National Bank of Abu Dhabi, the number one bank in the United Arab Emirates, chose ASC’s VoIP recording solution, EVOip, for evidential communications recording to protect themselves against unjustified claims for damages by documenting phone transactions and screen activities through contemporary risk management. The solution was installed for both Avaya and Cisco IP environment as well as Orange trading turrets.
2010-11-12 ASC to Demonstrate Communications Recording and Quality Management Solutions at Tokyo Conference

ASC today announced it will demonstrate its latest communications recording solutions, MARATHON EVOLUTION and EVOip, and its quality management solution, INSPIRATIONpro, at the Call Center/CRM Demo & Conference 2010, at the Sunshine City Convention Center, Tokyo, Japan, November 18-19, 2010, at booth R-4. ASC will be sharing its booth with two partners, MDIT and NRI Data I Tech.
2010-11-04 Nottingham Community Housing Association (NCHA) Implements ASC`s VoIP Recording Solution to Meet Quality Standards and Ensure Superior Agent Performance

Nottingham Community Housing Association is one of the largest locally based housing groups in the East Midlands. NCHA maintains a high-end customer-centric operation to provide repair services to its residents, preserve the value of its properties and pursue improvement programs for windows, roofs and heating systems. It needed a communications recording solution for its call centre to help preserve its quality standards, improve agent performance through training and coaching and meet regulatory requirements.
2010-09-16 ASC to Present INSPIRATIONpro and EVOip 10.0
at Gitex Technology Week

ASC today announced it will demonstrate its latest quality management solution, INSPIRATIONpro 10.0, and its VoIP recording solution, EVOip 10.0, at Gitex Technology Week, at the Dubai International Convention and Exhibition Center, Dubai, United Arab Emirates, October 17-21, 2010, at booth Z-E32 (German Pavilion).
2010-08-26 ASC to Exhibit Award-Winning Quality Management Software Solutions at the CSA & DBSG Annual Conference 2010

ASC announced it will demonstrate its new quality management software, INSPIRATIONpro version 10.0 and it’s VoIP recording solution, EVOip at the CSA & DBSG Annual Conference, at the Hilton Metropole, Birmingham on 8th- 9th September, at Stand 18.
2010-08-05 ASC to Exhibit Award-Winning Quality Management Software Solutions at Call Centre Expo 2010

ASC today announced it will demonstrate its quality management software, INSPIRATIONpro 10.0, and its VoIP recording solution, EVOip 10.0, at Call Centre Expo 2010, at the NEC, Birmingham, England, September 21-22, 2010, at Stand B10.
2010-07-29 ASC and Crealog Launch Speech Analytics Campaign for Quality Improvement in Contact Centers

ASC and Crealog (www.crealog.com) are joining forces. Prior to the Call Centre Expo Show (www.callcentre.co.uk) in Birmingham, September 21-22, 2010, both companies will launch a joint quality and customer satisfaction campaign. ASC offers innovative solutions to record, analyze and evaluate multimedia-based communications while CreaLog provides comprehensive expertise in speech analytics.
2010-07-20 Certification des solutions d’enregistrement MARATHON EVOLUTION pour le réseau EADS TETRA

ASC obtient la certification de sa solution d’enregistrement « MARATHON EVOLUTION » pour le réseau EADS TETRA. Cette certification a été attribuée par les ingénieurs du Centre de test TETRA Application d’Helsinki (Finlande) après une série de tests.
2010-07-07 ASC Receives 2009 Communications Solutions
Product of the Year Award

ASC announced today that Technology Marketing Corporation (TMC) has named INSPIRATIONpro 9.0 as a recipient of a 2009 Communications Solutions Product of the Year Award.
2010-07-06 Certification de la solution d´enregistrement VoIP pour Alcatel-Lucent IP DR-Link

ASC obtient la certification de sa solution d´enregistrement VoIP « EVOip active » pour Alcatel-Lucent OmniPCX Enterprise R9.0 via IP DR-Link. Cette certification, attribuée par les ingénieurs d´Alcatel-Lucent dans leur laboratoire de Brest (France), ajoute une nouvelle intégration de premier ordre à celles déjà offertes par les principaux fournisseurs de télécoms du marché.
2010-06-15 ASC to Exhibit New VoIP Recording and Quality Management Solutions at IT Decisions Show, UK

ASC today announced it will demonstrate its new VoIP recording solution, EVOip 10.0, together with its new quality monitoring solution, INSPIRATIONpro 10.0, at the IT Decisions Show 2010 at the Pavilion, NEC Exhibition Centre, Birmingham, UK, June 23-24, 2010, at booth #A16.
2010-05-31 ASC investit plus de 20 millions d´euros
dans la Recherche et le Développement

ASC telecom AG investit dans les trois années à venir plus de 20 millions d´euros dans la Recherche et le Développement de nouvelles solutions logicielles pour l´amélioration du service qualité et l´optimisation de processus dans l´entreprise.
2010-05-25 Call Center Innovations Tour proves a great success

The first UK ‘Call Center Innovations Tour’ got off to a flying start and was a great success. Co-hosted by ASC, Attensity and InVision, this was a free one-day event aimed at contact centre decision makers, managers and specialists, to provide them with an opportunity to learn about the latest and most innovative contact centre technologies available.
2010-05-12 ASC obtient la distinction « Produit de l´année » pour sa solution d´enregistrement VoIP EVOip
« Unified Communications Magazine » (USA) décerne chaque année cette distinction aux solutions les plus innovantes du marché.

ASC a de nouveau été récompensé par la « Technology Marketing Corporation » (TMC) par la distinction « Produit de l´année» pour sa solution d´enregistrement VoIP.
2010-04-23 Neckermann.com selects ASC
VoIP Recording & Quality Monitoring Solution
ASC´s Partner Bumicom in the Netherlands, delivers, implements and supports the project

ASC today announced that after careful consideration, Neckermann.com has selected Bumicom (www.bumicom.com), ASC´s recommended partner in the Netherlands, for the delivery, implementation and support of an VoIP Recording and Agent Quality Monitoring solution for their Customer Service.
2010-04-14 ASC développe le marché de Centres de Contacts en Pologne
L´ouverture d´une nouvelle filiale à Varsovie et le sponsoring de la « Customer Contact Management Sumit » assurent la croissance de l´Europe de l´Est. ASC présentera sa nouvelle solution de Gestion de la Qualité, INSPIRATIONpro 10.0, lors de la « Customer Contact Management Summit », à Varsovie, Pologne, à Courtyard hôtel Marriott, du 22 au 23 avril 2010.
2010-04-01 Call Center Innovations Tour Comes to Birmingham, UK
ASC, InVision Software and Living-e invite Contact Centre professionals to join them at the Call Center Innovations Tour (CCIT) in Birmingham on 11th May 2010. The highly focused agenda will present innovative Contact Centre technologies in theory and in practice, including both product presentations and case studies by existing customers of the hosts.
2010-03-30 The Energy Authority® Implements ASC`s Communications Recording Solutions
The Energy Authority®, the United States leader in Public Power energy trading and risk management, runs a $2.2 million data center. After experiencing significant difficulties with their previous recording solution, they conducted a thorough due diligence process and selected ASC’s recording solution for VoIP communications and TDM trading.
2010-03-24 Daiwa Capital Markets Europe Ltd. Praises ASC for Its Recording Capabilities
One Flexible Call Recording Solution for All of Europe and the Middle East

Daiwa Capital Markets Europe Ltd., an awardwinning investment bank headquartered in London, England, implemented ASC’s Cisco VoIP call recording solution for its branches throughout Europe and the Middle East.
Link to the Case Study
2010-03-22 Les solutions ASC pour Avaya AuraTM maintenant classées “Avaya Compliant”
ASC a testé avec succès la compatibilité de ses solutions d´enregistrement EVOip active et MARATHON EVOLUTION avec les plus importantes solutions pour téléphonie sur IP et centres de contacts d’Avaya, leader mondial de solutions de communications d’entreprise.
2010-03-19 Bumicom and ASC To Exhibit at the Contact Center Exhibition TCD in the Netherlands
Bumicom will demonstrate ASC's newest VoIP recording solution, EVOip 10.0 together with its new quality monitoring solution, INSPIRATIONpro 10.0. TCD is the leading event for the customer contact communications sector in the Netherlands.
2010-03-15 ASC présente la nouvelle solution de Quality Monitoring lors du salon Stratégie Clients
ASC a annoncé aujourd’hui la présentation de sa dernière solution de « Quality Monitoring », INSPIRATIONpro 10.0, au salon Stratégie Clients qui se tiendra à Paris Porte de Versailles, Pavillon 1 du 16 au 18 mars 2010.
2010-03-09 ASC to Exhibit New VoIP Recording and Quality Monitoring Solutions at UC Expo, London
EVOip 10.0 and INSPIRATIONpro 10.0 Join ASC’s Impressive Portfolio

 ASC today announced it will demonstrate its new VoIP recording solution, EVOip 10.0 together with its new quality monitoring solution, INSPIRATIONpro 10.0, at UC Expo, London, England on March 10-11, at the Olympia Exhibition Center.
2010-02-26 « The Energy Authority » adopte la solution d’enregistrement ASC aux États-Unis
 The Energy Authority (TEA), leader aux Etats-Unis dans les domaines du commerce de l´énergie et de la gestion des risques, introduit la solution d´enregistrement de la voix MARATHON EVOLUTION avec EVOip pour leur documentation.
2010-02-08 ASC to Introduce New Quality Monitoring Solution,
INSPIRATIONpro 10.0, at Call Center World
Company to Co-Sponsor Event and Discuss Business Process Optimization

 ASC today announced it will demonstrate its new quality monitoring solution, INSPIRATIONpro 10.0, at Call Center World, Berlin, Germany, at the Estrel Convention Center, Hall 4, booth C2a, on February 8-11, 2010.
2010-01-13 ASC ouvre une nouvelle filiale à Dubai, U.A.E.
ASC a annoncé aujourd´hui l´ouverture d´une nouvelle filiale à Dubai, Émirats arabes unis, au 1er février 2010, à Dubai Silicon Oasis Authority (DSOA), headquarters building, Suite A206-1. Celle-ci à pour objectif de soutenir la croissance commerciale dans le Proche-Orient et d´améliorer les ventes dans la région au travers de la qualité du support à la clientèle.
2009-12-03 ASC fonde une nouvelle filiale à Saarbrücken
ASC a annoncé aujourd´hui la création de ASC Software Solutions GmbH à Saarbrücken. Cette société va développer des solutions pour l´optimisation des processus métier pour le groupe ASC. Entre 20 et 25 spécialistes informatiques très qualifiés vont être recrutés. De cette manière l´entreprise renforce ses activités de recherche et de développement.
2009-10-06 Guenther Mueller, PDG de ASC, a été élu
«Entrepreneur de l'Année 2009»
Ernst & Young récompense son dévouement d'entreprise exemplaire

 Guenther Mueller a été élu «Entrepreneur de l'Année 2009" dans la catégorie Technologie de l’Information et de la Communication. M. Mueller, a déclaré «Je suis honoré et très fier de recevoir ce prestigieux prix, mais il est du principalement à ASC et son extraordinaire capacité puissance d'innovation. Tout le monde dans notre organisation a contribué à ce résultat à la fois comme individus et comme une équipe dédiée à mise en oeuvre d’excellentes solutions centrées sur les besoins de nos clients ».
2009-09-24 ASC to Introduce New Quality Monitoring and VoIP Recording Solutions at Gitex in Dubai
ASC today announced it will demonstrate its new quality monitoring solution, INSPIRATIONpro 9.0, and its VoIP recording solution, EVOip 9.0, at Gitex Technology Week in Dubai, United Arab Emirates, on October 18-22, 2009.
2009-09-07 ASC Releases New VoIP Recording Solution
EVOip 9.0 Described as Revolutionary in Features, Compatibility, Licensing. ASC today announced the release of EVOip Server Software 9.0, its new VoIP recording solution.
2009-08-31 ASC to Introduce New QM Software at Call Centre Expo in Birmingham, UK
Quality Monitoring Solution Incorporates Speech Analytics and eLearning. ASC today announced it will introduce INSPIRATIONpro 9.0 at Call Centre Expo 2009 in Birmingham, England, on September 22-23, 2009.
2009-07-22 ASC remporte un projet d’envergure pour un Centre d’appels en Europe
ASC signe un contrat cadre avec Deutsche Telekom. 33 Centres de Contacts, soit plus de 10,000 agents seront équipés de la solution de Gestion de la Qualité INSPIRATIONpro. Ce contrat porte sur la fourniture de solutions pour l’amélioration de la Qualité et l’Optimisation des processus des Centres de Contacts de Deutsche Telekom. ASC a remporté ce projet face à de nombreux concurrents internationaux.
2009-07-10 BSH Home Appliances in UK Achieves Immediate Improvement with ASC's Quality Monitoring Solution
Major Improvements in Customer Service shortly after implementation of INSPIRATIONpro and EVOip. ASC installed its quality monitoring solution INSPIRATIONpro with its VoIP recording software EVOip at two locations in UK and Ireland of BSH Home Appliances.
2009-06-29 ASC Forms New Partnership with Toenec, Tokyo
Japanese Distribution Agreement Announced. ASC today announced the formation of a new partnership with Toenec, an electricity and information communications company in Tokyo, Japan.
2009-05-29 ASC Receives 2008 Communications Solutions Product of the Year Award
INSPIRATIONpro Recognized for Outstanding Innovation.
ASC announced today that Technology Marketing Corporation (TMC) has named INSPIRATIONpro as a winner of the 2008 Communications Solutions Product of the Year Award.
2009-05-25 ASC Emphasizes Workforce Optimization Solutions at Expo Contact
ASC introduced its workforce optimization solutions for contact centers at Expo Contact, May 20-21, in Hotel Mirasierra Suites, Madrid, Spain.
2009-05-19 ASC Presents Integrated Recording Solution for EADS TETRA at TETRA World Congress 2009
Successful Implementation by Large German Utility Company.
ASC today announced it will exhibit its new integrated recording solution for EADS TETRA (Terrestrial Trunked Radio) at the TETRA World Congress 2009, at the International Congress Center in Munich, Germany, on May 26-29, 2009, at booth C902.
2009-04-14 ASC to Demonstrate Workforce Optimization Solutions at CommunicAsia 2009
Quality Monitoring and Speech Analytics Solutions at booth 4E4-01.
ASC will showcase its latest technology for workforce optimization through quality monitoring and speech analytics at CommunicAsia 2009, Singapore Expo, Halls 2-6, June 16 to June 19, booth 4E4-01.
2009-04-06 ASC Japan and NRI Group, Tokyo Introduce World's First Recorder for Mobile Phones
Systems Integration and Other Features Provide Robust Solution.
ASC Japan and NRI Data iTech(NRI Group), a leading solution provider for financial institutions, today introduced the world’s first recording solution for mobile phones.
2009-04-02 ASC´s EVOip 8.1 Receives 2008 Product of the Year Award
VoIP Recording Solution Recognized for Outstanding Innovation by Unified Communications® Magazine.
2009-03-05 ASC to Emphasize Workforce Optimization at Unified Communications Expo
IP Recording and Quality Monitoring Solutions at booth #312
ASC today announced it will demonstrate its latest IP recording and quality monitoring solutions at the Unified Communications Expo, March 11-12, 2009, National Hall, Olympia, London.
2009-02-18 ASC Approved as New Member of the Cisco Industry Solutions Partner Network (CISPN)
Global initiative to introduce Cisco channel partners to business application developers and industry experts.
ASC has been approved as a new member of the Cisco Industry Solutions Partner Network (CISPN). CISPN will foster collaboration among Cisco channel partners, application developers, hardware and device manufacturers, and industry experts.
2009-02-03 ASC is Co-Sponsor of the Call Center World 2009
ASC Emphasizes its Workforce Optimization Solutions for Contact Centers
ASC is a co-sponsor of the Call Center World 2009, February 16th to 19th, at the Estrel Convention Center in Berlin, Germany.
2009-01-30 ASC Announces New Subsidiary in Japan
Former ASC Partner becomes ASC Japan, Inc.
ASC today announced a new Japanese subsidiary, ASC Japan, Inc. Its headquarters will be located in Tokyo and consists of an experienced team with market and product knowledge.
2009-01-07 ASC to Demonstrate New Version of EVOip for Cisco at Cisco Networkers Conference
Active VoIP Recording Combines SIP and XML in Cost-Effective System
ASC announced to demonstrate its new version of EVOip for Cisco, an active VoIP recording solution combining SIP and XML, at Cisco Networkers Conference in Barcelona, Spain, January 26-29, 2009, in the World of Solutions Area, booth E12.
2008-09-25 ASC Named New Siemens HiPath Ready Solution Partner
 Innovative ASC applications complement Open Communications Systems.
ASC has reached the highest level possible in the technology partner program run by Siemens Enterprise Communications. An accolade that only ten companies in the world have achieved. Plus, ASC is a preferred supplier in the fields of voice recording and quality monitoring.
2008-09-10 ASC to Demonstrate Recording Solution at Avaya EMEA Partner Conference
 ASC today announced it will demonstrate its new integrated IP Recording Solution for Avaya Integral Enterprise at the 2009 Avaya EMEA Partner Conference at the Melia Castilla in Madrid, Spain, from September 10-12..
2008-08-08 ASC’s E-Coaching Solution Improves Customer Support from Gizmo, Australia
 ASC installed its integrated recording and quality monitoring solution, INSPIRATIONcompact, at Gizmo Corporation, Ltd., an Australian firm providing comprehensive in-home and phone support for a wide range of residential technologies.
2008-08-01 ASC to Demonstrate New Quality Monitoring Solution at Call Centre Expo
ASC today announced it will demonstrate its new quality monitoring solution, INSPIRATIONpro, version 8.1, at Call Centre Expo, NEC, Birmingham, Great Britain, on September 16-17, 2008, Hall 9, booth #A17. ASC will especially promote the solution's on-demand services and speech analytics capability.
2008-07-17 ASC and Integrity Voiced Jointly Invite for South African Roadshow
ASC and Integrity Voiced today announced, they will jointly present and demonstrate ASC's communications recording and quality monitoring solutions in a unique roadshow format.
2008-07-16 Tradition Financial Services Chooses ASC for its new London Headquarters
ASC announced an expansion of its recording solution by Tradition Financial Services (TFS), a leading international financial-services broker. ASC’s MARATHON solution was upgraded to ASC’s EVOip for Cisco.
2008-06-23 ASC Receives 2007 Product of the Year Award from Communications Solutions
ASC announced today that Technology Marketing Corporation’s (TMC) Magazine Communications Solutions (www.tmcnet.com/comsol) has named INSPIRATIONpro 8.0 as a recipient of a 2007 Product of the Year Award.
2008-06-09 ASC to Exhibit at SIFMA 2008 Technology Management Conference in New York
ASC today announced it will exhibit its integrated recording solution for HiPath Trading and HiPath Trading IP at the SIFMA 2008 Technology Management Conference and Exhibit, at the Hilton New York, 1335 Avenue of the Americas, New York City, on June 10-12, 2008, at booth #4127.
2008-05-30 ASC to Exhibit Sophisticated Quality Monitoring and VoIP Recording Solutions at CommunicAsia 2008
ASC today announced it will exhibit new versions of its quality monitoring solution, INSPIRATIONpro 8.0, and its VoIP recording solution, EVOip 8.0, at CommunicAsia in Singapore, from June 17-20, 2008, Singapore Expo, Hall 6 at booth 4H2-12.
2008-05-21 ASC to Introduce Communications Recording Solutions for TETRA at TETRA World Congress 2008
ASC today announced it will exhibit its new communications recording Suite, MARATHON EVOLUTION 8.0 for TETRA (Terrestrial Trunked Radio), at the TETRA World Congress 2008, Hong Kong Exhibition Center, Hong Kong, China, on May 25-26, 2008, at booth #H4.
2008-05-15 ASC to Introduce Communications Recording and Quality Monitoring for Genesys at G-Force
ASC today announced it will exhibit new versions of its communications recording solution MARATHON EVOLUTION 8.0 and its quality monitoring solution INSPIRATIONpro 8.0 specifically tailored for Genesys at the Genesys G-Force User Conference at the Estrel Hotel and Convention Center, Berlin, Germany, on May 19-21, 2008.
2008-04-01 ASC Receives 2007 Product of the Year Award Presented by Customer Interaction Solutions® Magazine
INSPIRATIONcompact Honored for Outstanding Innovation
2008-02-27 ASC Recording Suite Certified by Siemens
Solutions to be Released at CeBIT Conference in Hannover, Germany
2008-02-19 ASC to Introduce New Release INSPIRATIONpro 8.0 at Call Center World
ASC today announced it will exhibit a new version of its quality monitoring solution, INSPIRATIONpro 8.0, at CallCenterWorld in Berlin, Germany, from February 19-21, 2008, at booth C2a in Hall 4.
2008-02-14 ASC's New Recording Solutions Certified by Alcatel-Lucent
ASC today announced the certification of its communications recording solution, MARATHON EVOLUTION, and its VoIP recording solution, EVOip, for use with the Alcatel-Lucent OmniPCX Enterprise.
2008-01-21 ASC Introduces New EVOip for Cisco VoIP / Recording Solution to be Demonstrated at Cisco Networkers
ASC will exhibit a new version of its VoIP recording solution, EVOip for Cisco, at the Cisco Networkers Conference in Barcelona from January 22-24, 2008, booth E 65.
2008-01-17 ASC Receives INTERNET TELEPHONY® Magazine's 10th Annual Product of the Year Award
ASC announced today that Technology Marketing Corporation's (TMC®) INTERNET TELEPHONY magazine (www.itmag.com) has named EVOip, a VoIP recording solution, as a recipient of its 2007 Product of the Year Award. INTERNET TELEPHONY has been the VoIP Authority Since 1998.
2008-01-17 ASC Introduces EVOip, Version 8.0, for Voice-over-IP Recording
ASC atoday announced the introduction of EVOip 8.0, a new VoIP recording solution with additional channel capacity and compatibility with a wider range of IP phone systems.
2007-10-15 ASC Wins Communications Recording Contract for Airports in Argentina
ASC today announced an expansion of its aviation recording solutions to three airports in Argentina. The project, to be completed in 2008, followed ASC's recent registration by the International Civil Aviation Organization (ICAO).
2007-10-09 ASC Presents New MARATHON EVOLUTION Suite Version 8.0 and and EVOip at MILIPOL Exhibition in France
ASC today announced their participation at MILIPOL, October 9-12, Paris Expo Porte de Versailles, Paris, France, booth # 3R72. ASC will showcase its new MARATHON EVOLUTION Suite and EVOip (Voice over IP) recording solutions.
2007-10-05 ASC Announces New Partnership with Wave Telecom
ASC today announced Wave Telecom’s certification as a partner in ASC’s Partner Network Program. Wave has joined the ASC partner network to provide communications recording and quality monitoring solutions to their customers in the Bailiwick of Guernsey in the Channel Islands. 
2007-09-21 ASC to Emphasize VoIP Recording and Quality Monitoring Solutions at Call Centre Expo
ASC today announced its participation at Call Centre Expo, September 26th to 27th, Birmingham National Exhibition Centre, Hall 8, Birmingham, England, booth F01. The company will highlight its VoIP recording and quality monitoring solutions.
2007-09-11 ASC Announces Expanded Partnership with InVision
ASC announced an expanded partnership with InVision Software, a leading international supplier of enterprise-wide workforce management solutions. ASC is exhibiting at booth 136 at the Annual Call Center Exhibition (ACCE) in San Diego, starting September 10th.
2007-09-06 ASC to Emphasize VoIP Recording and Quality Monitoring Solutions at Annual Call Center Exhibition
ASC announced its participation at the Annual Call Center Exhibition (ACCE), September 10th to 12th, San Diego State Convention Center, San Diego, CA, booth #136. The company will highlight its VoIP recording and quality monitoring solutions.
2007-08-16 ASC Improves Voice Trading Services of Saudi Financial Institution
Bank AlJazira, one of the fastest-growing financial institutions in Saudi Arabia, verifies its share trading with MARATHON EVOLUTION, ASC’s highend call recording solution.
2007-07-25 ASC Installs MARATHON EVOLUTION and INSPIRATIONpro at the Public Transportation of Paris
ASC announced its installation of MARATHON EVOLUTION and INSPIRATIONpro at the Public Transportation of Paris (Regie Autonome des Transports Parisiens (RATP)). The solution provides communications recording and quality monitoring for all agents and supervisors at RATP's contact centers.
2007-07-11 ASC to Install Communications Recording Solution for European Space Agency
ASC today announced it will install a MARATHON EVOLUTION communications recording solution at the European Space Operations Centre (ESOC), the control center of the European Space Agency (ESA).
2007-07-05 ASC Announces New Switzerland Headquarters
ASC today announced its Swiss subsidiary will move into new headquarters in Cham. The continued growth of the company and the need for a sophisticated infrastructure were the key reasons for the transition.
2007-05-30 Technology-Cooperation for the Automated Analysis of Calls in Call-Centres
ASC, D+S solutions, European Media Laboratory and Xtramind Technologies are jointly promoting the development and use of new speech technologies
2007-05-16 ASC Registered by the International Civil Aviation Organization (ICAO)
Communications Recording Solutions Meet Strict Vendor-Neutral Standards for National and International Operations
2007-05-02 ASC Announces New Partnership with integrITy Communications
Firm to Distribute ASC Communications Recording and Quality Monitoring Solutions in South Africa and Surrounding Nations
2007-04-16 ASC Presents Next-Generation Communications Recording Solutions at BAPCO
ASC is presenting new versions of its MARATHON EVOLUTION and EVOip solutions at a leading forum for public safety communications and information technology, sponsored by the British Association of Public Safety Communications Officers (BAPCO).
2007-03-27 ASC Realigns with a Renewed Focus on North America
ASC today announced a realignment and renewed focus on North America by opening a central headquarters in Mahwah, New Jersey, and staffing it with new management, technical experts and support personnel.
2007-02-27 ASC Introduces New Integrated Quality Monitoring Solution at CallCenterWorld®
ASC is presenting a new integrated quality monitoring solution (IQM) for growing businesses at CallCenterWorld®, a leading call center event in Europe. It is being held in Berlin, Germany, from February 27 to March 2, and ASC is exhibiting at booth 4C2.
2007-01-25 ASC to Demonstrate VoIP Recording at Cisco Networkers Conference in Cannes
Next-Generation Solution Provides Hybrid Recording in a Dedicated Cisco Product Line.
ASC will demonstrate its latest Voice over IP (VoIP) recording solutions, EVOip active and EVOip+ for Cisco, at the Cisco Networkers conference in Cannes, January 30 to February 2, 2007, at Booth E 21
2007-01-12 ASC Receives Customer Inter@ction Solutions® Magazine´s 2006 Product of the Year Award
MARATHON EVOlite Honored for Outstanding Innovation
2007-01-12 ASC Receives INTERNET TELEPHONY® Magazine´s 2006 Product of the Year Award
EVOip for Windows Recognized for Outstanding Innovation
2007-01-08 ASC´s INSPIRATIONpro Improves Quality Monitoring for the Netherlands´ National Police Department
ASC has provided its quality monitoring solution, INSPIRATIONpro, to Unit Teleservice 1-1-2, the service center of the KLPD, the Netherlands’ national police department.
2006-12-11 ASC Releases Enhanced VoIP Recording Solution for Windows
EVOip is now platform independent. The new features now provide the same functionality as the company’s Linux product including recording of encrypted calls.
2006-11-02 ASC Releases MARATHON EVOLUTION XXL For High-End Communications Recording
ASC today announced the release of MARATHON EVOLUTION XXL, a new product for high-end communications recording. It records up to 480 phone lines simultaneously.
2006-09-04 ASC Equips IP Contact Center of Swiss cc energie sa with Quality Monitoring Solutions
Quality management with INSPIRATIONpro enhances customer satisfaction in the IP based central customer service center of the swiss cc energie sa.
2006-08-10 ASC Releases New Version of MARATHON EVOlite to Improve Recording for Smaller Businesses
ASC today announced a new version of MARATHON EVOlite, a recorder designed to meet the demands of small and medium-sized businesses. It now offers hybrid recording (mixed VoIP and TDM) in one rack-mountable 19” chassis.
2006-06-13 ASC Enhances E-coaching in Contact Centers
ASC today announced contact centers could enhance e-coaching by purchasing a new release of its AGENTassistance module, an optional supplement to the quality monitoring software, INSPIRATIONpro.
2006-03-13 Certas Trusts ASC´s MARATHON EVOLUTION to Record Alarm and Emergency Calls in Switzerland
ASC today announced a new contract with the Swiss security firm, Certas AG, for bulk recording at its contact centers, including cordless DECT phones used by the agents.
2006-03-06 ASC Adds Email Response Management to Its Quality Monitoring Solution
INSPIRATIONpro More Powerful, Efficient and Accurate
2005-12-06 ASC Implements VoIP Recording for Cisco at Largest Energy Service Provider in Thuringia, Germany
Solution to be Showcased at Cisco Networkers Conference, December 12 –15, in Cannes, France
2005-11-14 ASC Presents MARATHON EVOLUTION at MILIPOL Exhibition in France
Call Recording Solutions also include EVOip for Voice-over-IP.
2005-10-04 ASC Successfully Completes Avaya Interoperability Testing
Call recording application now certified for compatibility with key Avaya enterprise telephony solutions. Helps businesses manage risk and improve contact center efficiency.
2005-09-06 ASC to Introduce INSPIRATIONpro 7.0 at Call Centre Expo in Birmingham, UK
The software solution incorporates new innovations in "smart" technology throughout the entire quality and training process. Offline word spotting allows analysis of recorded calls by searching for business-critical key words.
2005-06-30 Prominent International Bank Chooses ASC to Protect Customer Privacy
BSI to Install Bulk Recording Solution in Multiple Locations
2005-05-25 ASC Announces Reseller Agreement with NextiraOne
ASC's Communications Recording and Performance Improvement Solutions to be marketed and implemented by NextiraOne
2005-04-26 ASC Announces Asian Pacific Expansion
Vice President Marcus Rex Leads New Singapore Office
2005-04-22 ASC and Bumicom Exhibit at Netherland's Telecommerce Dagen Show
ASC and its close partner Bumicom, also a provider of voice recording solutions, targeted primarily at the Netherlands contact center market, will exhibit jointly at the Telecommerce Dagen Show, to be held in Utrecht, Netherlands from April 26-28, 2005.
2005-04-11 ASC introduces EVOip for Linux
New VoIP Recording Solution Adds SIP Support
2005-04-05 Etrali Certifies ASC's MARATHON EVOLUTION
Call Recording Solution Integrated with Etrali Turret System
2005-03-21 ASC Offers Smart Recording with SCREENscan
No CTI Integration or Professional Setup Required
2005-03-03 ASC Wins Members' Choice Award for Best Recording / Quality Monitoring Solution in EMEA Two Years in a Row
ContactCenterWorld.com Honors Best in the Industry
2005-01-25 Reali & Associati in Italy Switches to ASC for Communications Recording Solution
MARATHON EVOLUTION Chosen for its Distributed Architecture and Storage Capability
2005-01-14 ASC’s UK Business Receives a Double Boost to Start 2005
Establishment of ASC telecom UK Ltd. and agreement with a major new Partner
2005-01-11 ASC Receives “Product of the Year” Award for 2004
ASC’s VoIP Recording Solution EVOip Honored for Outstanding Innovation by Customer Inter@ction Solutions® Magazine

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