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事例紹介
MedOCC Implements ASC`s Solutions to Ensure Consistency and Quality of Service
Mercury Customer Management, UK - ASC’s Quality Management Solution, INSPIRATION
pro
, Chosen by Leading Contact Centre Consultancy
Optiver Europe, The Netherlands - ASC Recording Solution Integrates with Complex Infrastructure, Supplies Critical Optiver Europe Needs for Major Trading Organization
Harborough Lifeline Centre, UK - ASC Strengthens Social Service for Elderly and Disabled
Trimegah Securities (Indonesia) Selects ASC for its 14 Branch Offices and Headquarters
Gulf International Bank Implements ASC`s Financial Trading Recording Solution
ASC and [buw] improve German Call Centers
Customer care service provider deploys INSPIRATION
pro
National Bank of Abu Dhabi Chooses ASC’s VoIP Recording and Quality Management
Nottingham Community Housing Association (NCHA) Implements ASC`s VoIP Recording Solution to Meet Quality Standards and Ensure Superior Agent Performance
The Energy Authority
®
Implements ASC`s Communications Recording Solutions
Daiwa Capital Markets Europe Ltd. Praises ASC for Its IP Recording Capabilities
ASC Voice over IP Recording at the TelefonService Provider Flexitel
BSH Implemented ASC`s Call Recording and Quality Monitoring Solutions
Recording and Quality Monitoring Solutions Provide Passenger Service at RATP Contact Centers (Paris)
Basis Bay, Malaysia: ASC recording solution to preserve its agent conversations in a disaster recovery service centre
Tradition Financial Services Chooses ASC for its new London Headquarters
ASC Improves Voice Trading Services of Saudi Financial Institution
Communications Recording Solution for European Space Agency
Communications monitoring at State Police
Aviation Recording for Airports in Argentina
ASC Solution to Record Air Traffic Communication at Khartoum International Airport
Better Service for BPH PBK S.A. Bank Customers in Poland
製品情報
Workforce Optimization for Contact Centers with INSPIRATION
pro
VoIP Recording Solution EVO
ip
MARATHON EVOLUTION
Communications Recording Solutions
Search & Replay Applications (Players)
SCREEN
scan
Recording Interface Applikation (RIA)
Application Data Integration (ADI)
Application Programmer Interface (API)
総合案内
Central Service Management for Centralized Services, alerts and Administration
ソリューション概要/インテグレーション
Aastra VoIP
Acme Packet
Alcatel-Lucent VoIP
Alcatel-Lucent OmniPCX Enterprise
Avaya Communication Server 1000 (VoIP)
Avaya Unified Communications Manager
Cisco
Genesys
IP Trade
Mitel
Nortel
Siemens OpenScape Contact Center
Siemens OpenScape Xpert (IP)
Siemens HiPath 3000/4000 (IP)
Siemens OpenScape Voice V.2.0/V.3.0 (IP)
Siemens OpenScape Voice V.4.0 (IP)
Siemens HiPath Trading
Siemens HiPath 4000 via CAP/CAP inside
TETRA Motorola
TETRA Cassidian (EADS)
証明書
Aastra (EVO
ip
)
Alcatel-Lucent (EVO
ip
)
Alcatel-Lucent (MARATHON EVOLUTION)
AVAYA (EVO
ip
)
AVAYA (MARATHON EVOLUTION/CTI)
BT (MARATHON EVOLUTION)
Cisco (UCM 8.5)
Cisco (UCM 8.0)
EADS
innovaphone
Nortel
Orange Business Services (EVO
ip
)
Orange Business Services
(MARATHON EVOLUTION)
Siemens
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