ASC Press Release http://www.asctelecom.com The latest press release of ASC telecom AG en Mon, April 16 2012 Mon, April 16 2012 RSS DreamFeeder v 1.5 ASC to Demonstrate Solutions for Financial Institutions at MEFTEC in Dubai http://www.asctelecom.com/download/presse/MEFTEC_Dubai_2012-04-16.pdf ASC today announced it will demonstrate its quality management solution INSPIRATIONpro and VoIP recording solution EVOip, at the MEFTEC financial technology conference, April 25-26, 2012, at the International Convention and Exhibition Center in downtown Dubai at booth E2. Mon, April 16 2012 http://www.asctelecom.com/english/articles.html Expert's Angle: Evaluate Your Contact Center's Processes with Screen Recording http://www.icmi.com/Resources/Articles/2012/March/Evaluate-Your-Contact-Centers-Processes-with-Screen-Recording New Bylined article by Marco Mueller, Executive Vice President of ASC telecom AG: Monitoring screen activities can play a vital role in improving agent performance and contact center processes... Mon, March 19 2012 http://www.asctelecom.com/english/articles.html ASC Implements WFO Solution for Sparda TelefonService, Germany http://www.asctelecom.com/download/presse/Sparda_TelefonService_GER_en.pdf ASC today announced the successful implementation of a workforce optimization solution for Sparda TelefonService GmbH & Co. (STSG), a call center handling inbound and outbound telemarketing, email and fax communications as well as agent training and coaching. Thu, February 23 2012 http://www.asctelecom.com/english/news_events.html Call Center World 2012: In Pole Position with ASC http://www.asctelecom.com/download/presse/CCW_Berlin_2012-02-08.pdf ASC will demonstrate innovative technologies to improve quality in contact centers at CallCenterWorld 2012 in Berlin, Germany, on February 28th to March 1st, 2012, booth #E6/F5 in Hall 4. Wed, February 08 2012 http://www.asctelecom.com/english/news_events.html ASC Joins with Nashua Communications as Contact Center Providers in Sub-Saharan Africa http://www.asctelecom.com/download/presse/Nashua_partnership_SA_2011-11-25.pdf ASC today announced a new partnership with Nashua Communications, the leading provider of Siemens Enterprise and Panasonic communications technology in Southern Africa. The partnership will include sales, support and customer service for communications recording, quality management and workforce optimization solutions. Fri, November 25 2011 http://www.asctelecom.com/english/news_events.html ASC Supports Securities Trading by LGT Group in Liechtenstein, Austria and Switzerland http://www.asctelecom.com/download/presse/ASC_LGT_Group_en_2011-11-18.pdf ASC today announced the installation of its flagship recording solution, MARATHON EVOLUTION, for the LGT Group, an international wealth and asset management organization, at its headquarters and branches in Liechtenstein, Switzerland and Austria. Fri, November 18 2011 http://www.asctelecom.com/english/news_events.html Formula OneTM Abu Dhabi Grand Prix Chooses ASC for Communications Recording http://www.asctelecom.com/download/presse/FormulaOne_EVOip_AbuDhabi_2011-10-24.pdf ASC today announced it will implement its VoIP recording solution EVOip together with its Partner INSIYABI, at the contact center for the Grand Prix of Abu Dhabi. As of November 2011, all calls will be preserved. Mon, October 24 2011 http://www.asctelecom.com/english/news_events.html