ASC Press Release http://www.asctelecom.com The latest press release of ASC telecom AG en Thu, July 29 2010 Thu, July 29 2010 RSS DreamFeeder v 1.5 ASC and Crealog Launch Speech Analytics Campaign for Quality Improvement in Contact Centers http://www.asctelecom.com/english/news_events.html ASC (www.asctelecom.com) and Crealog (www.crealog.com) are joining forces. Prior to the Call Centre Expo Show (www.callcentre.co.uk) in Birmingham, September 21-22, 2010, both companies will launch a joint quality and customer satisfaction campaign. ASC offers innovative solutions to record, analyze and evaluate multimedia-based communications while CreaLog provides comprehensive expertise in speech analytics. The campaign is designed to increase service quality and customer satisfaction in a measurable way. Early results of this partnership include customer success stories in South Africa, UK and Germany, which have been jointly realized by ASC and CreaLog. Thu, July 29 2010 http://www.asctelecom.com/download/presse/CC_Expo_ASC_Crealog_Speech_Analytics_2010-07-29.pdf